Yan'an University

Rules for Psychological Consultants

      1. To be highly enterprising, and strongly responsible, and love psychological consulting. To study continuously, and enrich their own professional knowledge, and improve the consulting skills.
      2. To abide by the confidential principle, and respect the customer’s privacy, and properly keep personal information.
      3. To be duty on time; and do not do things unrelated to consulting; and solicit agreement of the customer if the consultant does need to leave.
      4. Before formal consulting, the customer should be informed of the consulting rules and the related matters. Consulting notes should be made seriously, and the typical cases should be organized in time.
      5. If the customer is perceived to be emotionally and behaviorally abnormal, appropriate measures should be taken immediately of intervention, and the relevant quarters should be informed of the need for proper handling.
      6. To keep pure consulting relationship, and do not have much personal contact with customers outside of the consulting office.
      7. The consulting undertaken under the name of this center must be done in the consulting office; other consulting activities have nothing to do with the center.
      8. To actively take part in all the activities sponsored by the Center of Psychological Healthy Education, and consciously protect reputation of the Center of Psychological Healthy Education, and stop the words and deeds that harm the center.

                                               Instruction to Customers
      1. This center consults via telephone, email, and face-to-face talking, and the customers have right to choose, but need to contact and consult with the center in advance.
      2. The center strictly carries out the confidential regulation for consulting, and personal information and consulting contents are carefully kept.
      3. A period of consulting is 40 to 60 minutes, which can be extended upon the agreement of the consultant, but cannot be longer than 90 minutes.
      4. Once a consultant is chosen, consulting should be done several times, and feedback should provided timely so as to guarantee consulting effects. You can report to the center, and demand a change of consultant if you are not satisfied with the consultant.
      5. Customers have right to protect their privacy, and have right to know or of veto over the tape recording and video done by the consultant.
      6. Customers should respect consultants’ working, and should not deliberately test, or create difficulties for the consultant, wrest facts, or make trouble out of nothing.
      7. Customers should not bring unnecessary articles into the consulting office, and should not do things that are not related to consulting.
      8. During consulting, following situations are considered as normal: A consultant shies away from or declines to do consulting; the consultant initiates a demand for introducing the customer to another consultant; the consultant demands to terminate consulting because of overtime.

Management Measures for the Psychological Relaxation Lab

      1. The psychological relaxation lab is a place where psychological
consulting is carried out, and the customers are helped to give utterance to
their bad emotion, which can be used by a consultant in accordance with the customer’s actual needs.
      2. While the psychological relaxation lab is being used, the consultant should not leave idly, and should advise the customer on how to use the relaxation equipment correctly, and take protective measures.
      3. All the equipments in the relaxation lab are used for special purpose, and cannot be lent under ordinary circumstances.
      4. The relaxation equipments should be cherished, and should not be damaged deliberately.
      5. A fault in the equipments should be registered timely, and measures must be taken timely.
6. The relaxation lab should be kept tidy, and smoking, food, and spitting are strictly forbidden.
      7. After the relaxation lab is used, things should be organized, electric power source should be turned off, and safety checking should be done.
      8. In case of damage caused by violation of this rule and other relevant regulations, the person involved will be called to account.

Confidential Principle

Protecting personal privacy is and important responsibility of psychological consultants. Except for special situation, all practitioner should abide by the confidential regulations:

      1. Personal information, including case records, testing materials, letters,

sound recording, video, and other materials that consultants collect during the consulting work belong to professional information, and should be strictly kept secret, and should not be revealed to any organizations or individuals except that the judicial organizations borrow with a letter of introduction. Assessmen reports for personnel quality commissioned by enterprises and institutions are not included in this.

      2. Consultants should explain the confidential principle as well as the limit for applying this principle to the customers at the beginning of consulting.

      3. Tape recording and video recording on the treatment and consulting process cannot be done unless the customer agrees. When cases are cited in teaching, research, and writing in case of professional needs, all the information that can be used to identify the customer should be covered except a written permission of the customer is obtained.

      4. When discovering the customer intends to jeopardize the consultant or other people, the consultant must take measures to prevent accidents, and notify the superior department in charge or the pubic safety.